2007 - 2012: Quality Assurance Manager
Acclaim Ability Management Inc./ Canadian Rehabilitation Institute Toronto, Canada
• Edited medical specialist reports to ensure accuracy, consistency, and adherence to government
legislation in medico-legal setting, demonstrating editorial skills, attention to detail, and ability
to communicate clearly in written language.
• Communicated with medical assessors and adjusters, demonstrating the ability to make
requests in a sensitive and clear manner to ensure positive client relations and quality reports.
• Trained and managed new staff by reviewing work, advising, and consulting clients to ensure
successful transitions.
• Interviewed prospective employees and consulted with management in hiring decisions and
policies implemented.
• Assigned workload to employees and tracked progress to maintain strict deadlines.
• Caught up on two-week backlog of work upon hire, exhibiting dedication and strong work ethic.
2002 - 2007: Kinesiologist
Seiden Health Management Inc. Toronto, Canada
• Performed functional ability evaluations that required instructing disability claimants on exercise
testing, illustrating the ability to direct and motivate a population with limited drive/ability.
• Wrote extensive reports that summarized the results of exercise testing and made evidence
based conclusions that influenced disability claim decisions.
• Collaborated with medical assessors, marketing representatives and adjusters to manage files,
effectively working as part of a team.